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At MobaeShopper, your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform or request our services.

By using MobaeShopper, you agree to the practices described below.

 

 

1. Information We Collect

We collect only the information necessary to provide a smooth and secure shopping experience.

1.1 Personal Information

  • Full name

  • Email address

  • Phone number

  • Delivery address

  • Account login details

1.2 Order & Transaction Information

  • Products purchased or requested

  • Payment status and transaction references

  • Delivery and fulfillment details

1.3 Communication Data

  • Messages sent through our support channels

  • Order-related inquiries and feedback

Note: MobaeShopper does not store sensitive payment details such as card numbers or banking credentials.

 

 

2. How We Collect Customer Data

We collect customer data through:

  • Account registration and profile updates

  • Product orders and personal shopping requests

  • Customer support interactions

  • Website and platform usage (basic analytics and cookies)

All data is collected lawfully, fairly, and transparently.

 

 

3. How We Use Customer Data

Customer information is used strictly to:

  • Process and fulfill orders

  • Provide personal shopping and sourcing services

  • Communicate order updates and service notifications

  • Improve our platform and customer experience

  • Prevent fraud and unauthorized activities

We do not sell or trade customer data to third parties.

 

 

4. How We Protect Customer Data

MobaeShopper implements appropriate technical and organizational security measures to protect customer information, including:

  • Secure servers and encrypted connections

  • Restricted access to customer data

  • Regular system monitoring and updates

  • Trusted third-party payment gateways

Customer data is accessed only when necessary to deliver our services.

 

 

5. Data Sharing & Third Parties

  • Customer data may be shared only with trusted logistics, payment, or service partners for order fulfillment.

  • All third parties are required to handle customer data securely and confidentially.

  • We do not authorize third parties to use customer information for unrelated purposes.

 

 

6. Data Retention

  • Customer data is retained only for as long as necessary to fulfill orders, comply with legal obligations, or resolve disputes.

  • Data no longer required is securely deleted or anonymized.

 

 

7. Your Rights

Customers have the right to:

  • Access their personal data

  • Request corrections to inaccurate information

  • Request data deletion, subject to legal requirements

Requests can be made through MobaeShopper’s official support channels.

 

 

8. Cookies & Tracking

MobaeShopper may use cookies to:

  • Improve website functionality

  • Analyze platform usage

  • Enhance user experience

Users may manage cookie preferences through their browser settings.

 

 

9. Changes to This Policy

MobaeShopper reserves the right to update this Privacy Policy at any time.
Continued use of the platform constitutes acceptance of the updated policy.

 

 

10. Contact Us

For privacy-related questions or concerns, please contact MobaeShopper through our official communication channels.