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Welcome to MobaeShopper. By accessing or using our platform, placing an order, or requesting our personal shopping services, you agree to the terms outlined below. Please read them carefully.
Products listed as in stock are available for immediate purchase.
Once an order is placed and confirmed, it cannot be modified unless approved by MobaeShopper.
Order fulfillment timelines may vary based on product availability and delivery location.
Personal shopping requests are handled on a case-by-case basis.
Customers must provide accurate product details to ensure correct sourcing.
Once sourcing has begun, personal shopping orders cannot be canceled, as funds may already be committed.
Delivery timelines for sourced items depend on supplier availability, location, and logistics.
Customers are responsible for reviewing all order details before checkout.
MobaeShopper is not liable for issues resulting from incorrect information provided by the customer.
All payments must be completed in full before an order is processed.
Prices displayed include the product cost and may exclude delivery fees unless stated otherwise.
Payments for personal shopping services may include sourcing fees, service charges, or logistics costs, which will be communicated clearly before confirmation.
MobaeShopper reserves the right to adjust prices due to supplier changes, currency fluctuations, or logistics costs, with prior notice where applicable.
Failed or reversed payments will result in order suspension until payment is confirmed.
Delivery timelines provided are estimates, not guarantees.
Delays caused by logistics partners, customs, weather conditions, or other external factors are beyond MobaeShopper’s control.
Customers will receive updates where possible to ensure transparency.
Returns are accepted only for damaged, defective, or incorrect items, subject to review.
Personal shopping and sourced items are non-returnable, except in cases of verified defects.
Refunds, where approved, will be processed using the original payment method within a reasonable timeframe.
MobaeShopper acts as a retailer and sourcing service, not a manufacturer.
We are not liable for misuse, improper handling, or third-party modifications of purchased products.
MobaeShopper shall not be held responsible for indirect, incidental, or consequential damages arising from product use or delivery delays.
Our total liability, where applicable, shall not exceed the amount paid for the affected order.
We guarantee that all products sold or sourced through MobaeShopper are original and obtained from trusted suppliers.
Any claims regarding authenticity must be reported within a reasonable timeframe after delivery.
Customers agree to receive order-related updates via email, SMS, or other provided contact channels.
MobaeShopper is not responsible for missed communications due to incorrect or inactive contact details.
MobaeShopper reserves the right to update these Terms & Conditions at any time.
Continued use of our platform after changes are made constitutes acceptance of the revised terms.
For questions, concerns, or support regarding these Terms & Conditions, please contact our customer support team through the official MobaeShopper channels.